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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dawn Miller

Dawn Miller

November 20, 2025

5  out of  5
rating by Dawn Miller
"Diane Phelps office always does an excellent job with our insurance needs. Audrey was very helpful and informed on the changes we needed to make to our insurance."
We responded:
"Thanks Dawn for the many years of loyalty to my agency and as State Farm customers. We appreciate you so much and hope to serve you and your family for a lifetime. Diana"
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Penny Kramer

November 20, 2025

5  out of  5
rating by Penny Kramer
"Audrey was very helpful today"
We responded:
"Thanks Penny for complimenting Audrey on her customer service. We take great pride in the level of service we provide. We go above and beyond to assist customers in the insurance process. We look forward to a very long relationship with your family and you. Diana"
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Kelly Burt

November 20, 2025

5  out of  5
rating by Kelly Burt
"Called and asked if i could get a copy of my insurace cards as i needed to show proof of insurance for my tabs.As always they were super efficent and got me just what i needed.they are all super at there jobs . I would give them 5 star rating because they do a truly wonderful job. Sincerely kelly burt/hayes"
We responded:
"Thanks Kelly for that wonderful review and very complimentary remarks about our office efficiency and service. We work hard for our customers and want to make insurance as seamless as possible. We appreciate you. Diana"
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Sean Bussey

November 18, 2025

5  out of  5
rating by Sean Bussey
"Audrey and Emma are phenomenal! Incredibly helpful and always a pleasure to talk to. Could not ask for better!"
We responded:
"Thanks Sean for the fantastic remarks about Audrey and Emma. I have wonderful team members serving customers for all their insurance needs. Everyone is very knowledgeable to assist whereever needed. Thanks for being with State Farm and choosing our agency. Diana"
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Amanda Gilmore

November 18, 2025

5  out of  5
rating by Amanda Gilmore
"Audrey is always so helpful, kind and efficient! The best customer service!"
We responded:
"Thanks Amanda for taking time to give our agency and specifically mentioning Audrey's excellent service. We really appreciate you as a valued State Farm customer and always enjoy visiting with you and assisting with your insurance needs. Diana"
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Debi Keefe

November 18, 2025

5  out of  5
rating by Debi Keefe
"Audrey is on top of things. She is 100% behind the clients she helps. Always pleasant and a pleasure to work with. She truly makes me feel like a valued customer. I 100% recommend this office. Everyone is helpful and knowledgeable."
We responded:
"Thanks Debi for placing your trust in our agency to serve you for all your insurance needs. Audrey is amazing and we are very fortunate to have her talent on our team. We greatly appreciate you as a loyal State Farm customer and hope to continue to serve you for a lifetime. Diana"
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Amanda Navarrete

November 17, 2025

5  out of  5
rating by Amanda Navarrete
"The girls are always friendly and helpful when we call. Will recommend State Farm to everyone!"
We responded:
"Thanks Amanda for your great review of our agency. State Farm has great auto and homeowners premiums. We appreciate your business and look forward to continuing to serve you for all your insurance needs. Diana"
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Danette Wallenstrom

November 17, 2025

5  out of  5
rating by Danette Wallenstrom
"Audrey explained my questions in detail she was very pleasant and helpful"
We responded:
"Thanks Danette for your wonderful review of Audrey and her excellent customer service. We appreciate having you as a valued customer and look forward to serving you for many years to come. Diana"
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Klarissa Rinne

November 14, 2025

5  out of  5
rating by Klarissa Rinne
"Audrey was kind and so helpful when I called"
We responded:
"Thanks Klarissa for recognizing Audrey's excellent customer service. She works hard for our customers, and we are very fortunate to have her on our team. Thanks for choosing State Farm and our agency to serve you for all your insurance needs. Diana"
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Angie Harr

November 12, 2025

5  out of  5
rating by Angie Harr
"Audrey has been great - she has been so helpful getting me information throughout my husband claim"
We responded:
"Thanks Angie for your wonderful remarks about Audrey. We certainly appreciate all she does for our agency serving customers with lots of enthusiasm. She gets results! Thanks for trusting our agency to serve you for all your insurance needs and we sure appreciate you and hope to keep you at State Farm for car and home for years to come. Diana"
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Tzi Martinez

November 11, 2025

5  out of  5
rating by Tzi Martinez
"Super friendly and quick to action!"
We responded:
"Thanks Tzi for your wonderful review of your experience with our agency. We appreciate you and hope to keep you as a valued customer for life. Diana"
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Shelly Byrn

November 11, 2025

5  out of  5
rating by Shelly Byrn
"Michelle was very helpful in getting proper documentation to my Auto loan provider. As soon as she realized what was needed, she took care of it!"
We responded:
"Thanks Shelly for the great review. I appreciate you recognizing the great work Audrey does. We are very grateful to have her on our team. We appreciate you as a very long time State Farm customer. Diana"
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Michael Romero

November 11, 2025

5  out of  5
rating by Michael Romero
"Audrey is awesome as always!"
We responded:
"Thanks Michael for your great compliments on Audrey's service. We are very fortunate to have her serving our customers. We are also very grateful for having you as a valued State Farm auto and home customer. We hope to keep you for a lifetime. Diana"
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Rose Moore-Blackford

November 7, 2025

5  out of  5
rating by Rose Moore-Blackford
"This office has been incredibly helpful since day one. I had to call today for help with a payment and Audrey was extremely helpful and got me all taken care of. So happy I switched companies."
We responded:
"Thanks Rose for your wonderful remarks about Audrey's excellent service. We are so glad you chose our agency and State Farm. We hope you will be our customer for life. Diana "
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Ned Cooper

November 6, 2025

5  out of  5
rating by Ned Cooper
"Audrey was very pleasant to speak with and clear about the purpose of her call. All of the staff there at Diana Phelps have served my family and I for well over 25 years."
We responded:
"Thanks Ned for your wonderful review. We really appreciate you taking time to recognize Audrey for her excellent service. We appreciate your business for all these years and hope to have you as a loyal customer for a lifetime. You are a favorite for sure! Diana"
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April Hawley

October 31, 2025

5  out of  5
rating by April Hawley
"Michelle was very friendly and worked fast. Helped me tremendously. I was in and out quickly."
We responded:
"Thanks April for your wonderful compliments on Michelle. We are thrilled to have her on our team. Thanks for being a valued customer of State Farm and our agency. Diana"
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Dillon Zeigler

October 29, 2025

5  out of  5
rating by Dillon Zeigler
"Audrey was great and made amazing effort to make sure my claim was resolved"
We responded:
"Thanks Dillon for the great review and comments on Audrey's service. We appreciate your patience on the claim and letting us know so we could assist you with the process. We appreciate your business and hope to keep you as a valuable State Farm customer for life. Diana"
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Ella Draper

October 25, 2025

5  out of  5
rating by Ella Draper
"Best insurance in town. I highly recommend Audrey!!"
We responded:
"Thanks Ella for your wonderful words on Audrey. We are thankful to have such talent on our team. We appreciate you as a valued customer and hope to keep you for years and years to come. Diana"
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steven Martinez

October 22, 2025

5  out of  5
rating by steven Martinez
"Audrey was very kind , friendly , patient and helped me obtaining home owners insurance and the best price I had shopped for. So going with Audrey @ state farm thank you Audrey"
We responded:
"Thanks Steven for your great compliment on Audrey's assistance. It always feels good to save people money and to help. Thanks for choosing State Farm and the Diana Phelps Agency for your car and home insurance. We are so grateful and hope to keep you as a customer for life. Diana"
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Aditya Patil

October 21, 2025

5  out of  5
rating by Aditya Patil
"Very helpful"
We responded:
"Thanks Aditya for the great review and kind words. We are so pleased to serve you for your insurance needs. We look forward to you being a lifetime State Farm customer. Thanks for choosing our agency. Diana "
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Dalton Mays

October 21, 2025

5  out of  5
rating by Dalton Mays
"Very helpful!!"
We responded:
"Thanks Dalton for your great review of our agency and our high level of customer service. We value you and want to serve you for all your insurance needs for a lifetime. Diana"
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Jordan Hajj

October 14, 2025

5  out of  5
rating by Jordan Hajj
"Some of the best and quickest service out there! Thank you for your help and service"
We responded:
"Thanks Jordan for the fantastic remarks. We work hard for our customers to provide the very best service. Thanks for trusting us for your car and home insurance. Diana"
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Danielle Scovill

October 3, 2025

5  out of  5
rating by Danielle Scovill
"They are always so friendly and helpful. I love dealing with them"
We responded:
"Thanks Danielle for the great review. We appreciate you very much. Diana"
Profile photo of Henry Kramer

Henry Kramer

October 2, 2025

5  out of  5
rating by Henry Kramer
"Great customer service!"
We responded:
"Thanks Henry for the wonderful remarks about our agency. We appreciate you and all your family. Diana"
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McKenzie Putnam

October 1, 2025

5  out of  5
rating by McKenzie Putnam
"Audrey was super helpful and professional."
We responded:
"Thanks McKenzie for the great review. We are so happy to have you as a State Farm customer. Thanks for choosing our agency. Diana"